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Accessibility statement

This accessibility statement applies to the Incluziv SaaS solution provided by Incluziv Limited.

This SaaS solution

This SaaS solution has been designed and built by Incluziv Limited. We would like as many people as possible to use the SaaS solution. To help us to do this, we have worked to make this SaaS solution as accessible as possible within the limitations of a SaaS solution, used by many different organisations (subscribers). Each subscriber has the ability to change fonts and colours to suit their own accessibility requirements. For the elements that remain constant, it should mean that the user should be able to:

  • Zoom in on text and images
  • Watch videos through the platform or via Youtube where the size of the video can be enlarged
  • Navigate most areas using just the keyboard
  • Navigate most of the solution using speech recognition software
  • Listen to most of the solution using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the solution text as simple as possible to understand, allowing for the fact that it is an industry specific solution.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this SaaS solution

  • We know some parts of this SaaS solutions are not fully accessible:
    The fonts and colour schemes are not under Incluziv’s control
  • The pitch decks and logos have all been created by separate businesses and as such are not in the control of Incluziv
  • Video recordings do not have live captions

Feedback and contact information

If you need information on this SaaS solution in a different format like accessible PDF, large print or have any difficulty in viewing the videos or other content then please email us at support@incluziv.co.uk. We will consider your request and get back to you in five working days.

Reporting accessibility problems with this SaaS solution

We’re always looking to improve the accessibility of this SaaS solution. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please send an email to support@incluziv.co.uk including a link to the relevant web page.

Enforcement procedure

For Incluziv subscribers where this applies, this is a white label SaaS solution and whilst the Equality and Human Rights Commission (EHRC) is responsible for enforcing Public Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’) you are requested to email your concerns to support@incluziv.co.uk in the first instance. If you’re not happy with how Incluziv respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this SaaS solutions accessibility

Incluziv Limited is committed to making the white label SaaS solution accessible, within the limitations of a SaaS solution and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

The content uploaded onto the platform is done so from multiple sources and is therefore unable to be standardised in any way. A standardised solution has been considered however, it would deter too many users from uploading content into the SaaS solution as everyone users different font’s, logo’s and colours.

Content that’s not within the scope of the accessibility regulations

Video streams do not have captions. We do not plan to add captions to video streams because video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on the 19th November 2024. It was last reviewed on 19th November 2024. The test was carried out by Incluziv Limited.